White Glove Service
Our White Glove Service provides premium delivery, assembly, and installation — ensuring your furniture arrives safely, is perfectly set up, and all packaging materials are removed for a hassle-free experience.
Key Features of the White Glove Service
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Pre- and Post-Delivery Inspections
Comprehensive inspections are performed before and after assembly to ensure each product arrives in perfect condition. -
Premium Packaging Protection
High-quality materials — wooden crates, polystyrene foam, bubble wrap, and reinforced cardboard — ensure maximum safety during transit. -
Expert Handling
Each shipment is managed with exceptional care at every stage. Our trained team handles even the most delicate or complex items with precision. -
Safe and Clean Transportation
Vehicles used for White Glove deliveries are regularly inspected and kept clean to maintain a secure, contaminant-free environment. -
Personalized Customer Support
From scheduling to setup, our specialists provide dedicated, one-on-one assistance to ensure a smooth experience. -
Professional Assembly and Installation
Full assembly and installation at your chosen location — including unpacking and optional removal of old furniture or equipment.
White Glove Service includes: placement of the product in your chosen room, unpacking, assembly, and removal of all packaging materials. Scheduling depends on delivery timelines and your availability. Pricing is based on round-trip travel time, installation time, and packaging disposal.
Chicago Area: Handled by our in-house team. Installation fees vary depending on product type and address.
Out-of-State: We work with trusted third-party logistics partners. Fixed price quotes are based on the delivery address, product list, and installation requirements. Currently available in Boston and New York.
Metro Service: For select regions, we calculate White Glove fees via the Metro platform. Pickup typically takes 3–4 business days, with delivery times up to 13 business days.
*Please note: Installation costs may vary by region. White Glove Service is typically handled by a two-person team.
*For reference only. Adjustments will be made based on actual circumstances.